·
Consent per channel. A guardian who said yes to WhatsApp but not SMS hears from one and not the other. Consent is tracked per channel, not assumed across all of them.
·
Suppression is absolute. Opt-outs, quiet hours and the already-messaged are held back every time — no campaign can override a suppression, and the held-back count is shown on the card.
·
Honest templates. On WhatsApp and SMS, only approved templates send, and if one is rejected mid-campaign the send pauses rather than forcing a message through the wrong way.
·
No bought lists. A campaign reaches people who chose to hear from this school. There is no contact list to import from outside and no way to message a stranger.