🪶
Light by default
The loader is a small, cacheable script — bytes cost paise on a phone plan, so we keep it small. It loads on a slow evening connection and falls back to a lite mode on 2G.
🎨
Brandable
It wears the school's name, colours and logo from the shared theme, so a guardian sees the school they trust — not a third-party badge stapled to the corner.
🗣️
Hindi & Hinglish first
It auto-reads the language of the message. A guardian can type 'fees kitni h class 6 ki' and be understood — Roman Hindi is a first-class input, not an afterthought.
🎙️
Voice-note input
A lot of people would rather speak than type. The widget takes a voice note and works with it, because that is how a phone is really used at home.
🕐
Office hours & callback
When the school office is closed, the widget says so honestly and offers a callback in the morning — a kept promise, not a chatbot pretending the desk is open.
📶
Works on a weak signal
A lite mode keeps the basics working when the connection is thin, so a question still gets through from a town with one bar of signal.